Important Information
Policies
To help make your stay at Radisson Hotel Kandy in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Arrival times and smoking rules keep hotel arrangements straightforward.
The policies at Radisson Hotel Kandy confirm standard arrival and departure times, indoor smoking restrictions, parking access, and luggage storage. Accessible room accommodation and accessibility features are available, while parking, airport transportation, dining, and wellness form part of the wider amenities. Cancellation, payment, minimum check-in age, and pet conditions are not clearly stated in the supplied property information and therefore depend on the specific reservation terms.
- Check-In and Check-Out
Check-in begins at 2:00 PM, and check-out is at 12:00 PM. A minimum check-in age is not clearly stated in the supplied information.
- Smoking Policy
Guest rooms and indoor areas are non-smoking. Designated outdoor smoking spaces are available for guests who smoke.
- Payment and Cancellation
Specific payment, deposit, prepayment, and cancellation terms are not clearly stated in the supplied property information. These conditions can vary by room and rate and should be checked on the selected reservation before confirmation.
- Parking, Transport, and Luggage
On-site parking is available close to the hotel entrance. Airport shuttle service is listed among the hotel services, and baggage storage is available before or after the main stay when required.
- Accessibility and Special Requests
Accessibility features include an automatic entrance door, elevator, staff trained in disability awareness, a wheelchair available to borrow, a wheelchair-accessible foyer bathroom, and accessible guest accommodation. Specific room placement and accessibility requests remain subject to availability.